Summer Internship - Dealer Experience

PACCAR • Renton, WA

4d • Onsite

About The Position

PACCAR Parts has an exciting Dealer Experience summer internship opening at our headquarters in Renton, WA. The selected candidate will work directly with our Dealer Experience department, gaining exposure and experience in the Customer Experience process. Learn first-hand from top industry professionals, work directly with Managers and Senior Managers, develop mentoring relationships with Customer Service leaders, and gain valuable hands-on experience.

Requirements

• Relevant coursework or prior internship experience desired
• Excellent written and verbal communication skills
• Strong organizational and project management skills
• Self-motivation and energetic personality
• Team-oriented
• Flexibility to work in a dynamic, fast-paced environment
• Ability to handle multiple priorities
• Strong PC Skills including experience with Microsoft Office Suite
• Students currently enrolled in college, junior or senior standing preferred.

Responsibilities

• Interface with dealers and end customers and assist with business processes
• Review and analyze processes to identify opportunities for improvements
• Assist with dealers updates on order status and changes, shipping information, product availability, product programs, and pricing policies.
• Determine vendor availability and lead times based on Dealer needs
• Assist with resolving issues pertaining to shipments, expediting and special order handling while providing a high level of service

Benefits

• 401k with up to a 5% company match
• Sick Leave
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• Global Fortune 500 company with a wide array of growth, training, and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their field
• Relocation assistance benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Intern