Summer Intern

Michel Sales Agency•St. Paul, MN

5d•Onsite

About The Position

Michel Sales Agency is an innovative Manufacturer’s Representative Agency leader, committed to delivering exceptional products and services to our clients. We pride ourselves on our collaborative culture, forward-thinking approach, and strong emphasis on growth and customer satisfaction. Michel Sales seeks a motivated Sales Support Intern to help drive customer service excellence. The intern will gain foundational experience in the plumbing, HVAC, and PVF industry, assisting the Sales Team with day-to-day customer requests and administrative tasks. This Sales Support Internship at Michel Sales Agency offers hands-on experience in industrial sales, customer service, and account management. The intern will support the sales team by handling customer inquiries, processing orders, tracking stock, and utilizing CRM/MS Office tools, serving as a key team member in a fast-paced environment.

Requirements

Currently pursuing or completing an associate or bachelor’s degree (Business, Marketing, or related field).
Strong desire to learn the Inside Sales career path
Proficiency in MS Office Suite (specifically MS 365).
Excellent communication (verbal/written) and organizational skills
Positive attitude and eagerness to learn about sales and the HVAC/Plumbing industry.

Nice To Haves

Previous experience in customer service or a fast-paced work environment is a plus.

Responsibilities

Complete all Inside Sales learning modules and training tracks to gain a deeper understanding of our products and the Inside Sales role at Michel Sales Agency.
Learn to track orders, check lead times, and monitor the sales inbox to respond to customer requests.
Maintain accurate records of customer interactions
Assist the Analytics team in maintaining high quality database by auditing contractor accounts, verifying business statuses, and purging obsolete records to improve sales targeting accuracy.
Enhance our communication workflow within the Front platform by mapping individual contacts to their respective accounts and auditing conversation tags to improve departmental workflows.
Attend various sales calls to gain a deeper knowledge of the business
Stay informed on industry product updates and support team efforts in understanding competing products.
Help maintain customer records, input order data, and assist with processing.
Complete assigned projects and tasks to assist with overall business goals.