Summer Intern

Legends Global•Philadelphia, PA

About The Position

Under the leadership of the Senior Manager, the client utilities Intern will act as a bridge between technical utility operations and customer-facing service teams, focusing on enhancing customer satisfaction, supporting project delivery, and improving service processes.

Requirements

Sophomore, Junior, or Senior at a four-year college or university
Strong technological and reasoning skills
Excellent communication and interpersonal skills
Ability to work with and maintain highly confidential information is required
Ability to work under limited supervision
Ability to interact with all levels of staff, including management
Must be highly motivated
Must have a professional attitude and appearance

Responsibilities

Attend pre-planning meetings, site visits, pre and post conference meetings, and conference calls.
Work with the convention and visitor Bureau and internal leaders on event estimation for future business.
Attend weekly production meetings to learn about internal operations.
Learn about and operate new software technologies.
Assist the Finance manager in building spreadsheets and other data for review as part of a program to improve efficiency.
Review and research other facilities as part of an ongoing process of staying competitive and build Comp-Sets to present to senior management.
Effectively communicate the status of new technologies the department is working with (Mobile work orders, etc.) to internal managers.
Daily review and assistance with the workforce using the new technology.
Train other team members on Lighting systems and new web-based technologies.
Hold internal meetings with the manager of the Utilities Department to report progress and develop leadership skills.
Help prepare work orders with floor plans, as necessary, and distribute them to the workforce.
Spend time with other department managers to get an overall idea of the industry’s best practices.
Other responsibilities assigned by the Utilities Department manager.