About The Position

Join a fast-paced, high-energy NYC summer camp as the Operations Coordinator (Administrative Lead) —the central point of contact for families, staff, and daily camp operations. This role is ideal for someone highly organized, detail-driven, and confident managing logistics, communication, and administrative systems in a dynamic environment.

Requirements

  • Bachelor’s degree
  • Full availability from mid-June through mid-August
  • Strong organizational and multitasking skills
  • Professional communication and customer service mindset
  • Ability to manage multiple systems (email, spreadsheets, registration platforms)
  • Must meet all New York State Department of Health requirements for summer camp administrative leadership roles, including applicable age eligibility criteria
  • Employment is contingent upon successful completion of background checks and required clearances

Nice To Haves

  • Experience in administration, operations, office management, or camp settings
  • Experience with registration or CRM systems (e.g., Amilia)
  • Strong attention to detail and follow-through
  • CPR/First Aid certification (or willingness to obtain)

Responsibilities

  • Serve as the primary point of contact for parents (in person, phone, email)
  • Manage daily check-in/check-out and ensure a smooth, efficient arrival process
  • Support add-on services (lunch, merchandise, extended care)
  • Maintain a polished, professional, and welcoming presence
  • Manage registrations, rosters, and attendance using camp software (e.g., Amilia)
  • Maintain camper records, medical forms, and compliance documentation
  • Track enrollment updates and ensure all records are accurate and audit-ready
  • Prepare daily and weekly reports
  • Manage camp inbox and phone lines with timely, professional responses
  • Partner with Camp Director on daily priorities and execution
  • Support internal communication (staff updates, newsletters)
  • Coordinate across teams to ensure smooth daily operations
  • Assist with daily setup, materials, and supplies
  • Coordinate weekly orders (lunch, supplies, inventory)
  • Track and distribute merchandise and camp materials
  • Provide general administrative support (printing, filing, organization)
  • Step in to support evolving operational needs

Benefits

  • Gain hands-on leadership and operations experience
  • Build transferable skills in administration, logistics, and customer experience
  • Work closely with leadership in a collaborative, team-oriented environment
  • Play a key role in delivering a seamless camp experience for families
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