2027 Summer Baseball Operations Internship

Ripken Baseball•Aberdeen, MD

2d•Onsite

About The Position

The Summer Baseball Operations Intern assists with all phases of tournaments, All-Ripken Games, and event operations at The Ripken Experience Aberdeen, and potentially at other Ripken complexes. The internship provides exposure to planning and running programming at a sports facility, facility operations, management, coaching, and customer service. The organization will work with the intern’s school to help secure any college credits required for successful completion of the program. Interns learn “The Ripken Way” and help create a fun, dynamic atmosphere for participants. Duties include supporting event and facility operations, game announcements and scoreboard activities, turf maintenance, retail and merchandise operations, and communication with coaches and parents. Interns collaborate with staff across departments and are expected to uphold the values of the Ripken name and brand while providing participants with a positive experience. High-performing interns may be considered for other Ripken Baseball opportunities after the internship.

Requirements

Prior customer service experience.
Prior experience working with children, demonstrating patience and compassion.
Outgoing, friendly personality with excellent communication skills, strong initiative, and high energy.
Ability and willingness to physically perform all job responsibilities.
Strong attention to detail and ability to solve problems quickly and efficiently.
Ability to manage and resolve conflict in high-pressure situations while maintaining composure and professionalism.
Excellent time-management skills.
Strong interest in sports and the sports industry, with a drive to improve, ask questions, and expand knowledge.
Ability to work in person in Aberdeen, Maryland, and willingness to travel during the summer.
Availability for a variable work schedule that includes nights, weekends, and holidays.

Nice To Haves

Prior customer service and leadership experience.
Previous experience in the sports sector.
Genuine passion for sports, particularly baseball or softball.
Currently working toward a college degree.
Some experience playing baseball or softball and a strong understanding of the game’s fundamentals.

Responsibilities

Assist with planning, preparation, and execution of programming at the facility.
Help coordinate and execute tournaments, All-Ripken Games, and other Ripken programming.
Create a fun, dynamic atmosphere for event participants and act as a positive role model.
Learn and apply “The Ripken Way” standards and practices.
Develop management and coaching skills while assisting independently with facility operations.
Announce youth baseball games, play music, operate the scoreboard, relay messages to the Tournament Director, and complete operations-team tasks around the complex.
Assist with weekly turf maintenance and facility upkeep.
Assist with preparation and execution of retail and merchandise operations.
Provide professional, high-quality customer service.
Collaborate with staff across departments and learn about their functions and operations.
Participate in training and demonstrate initiative in upholding Ripken’s values and brand.
Communicate with coaches and parents before and after tournaments to support a positive experience for young athletes.
Work with staff to achieve objectives effectively and efficiently.
Travel during the summer as needed.