Summer Associate Internship (Emerging Trends & Technology)

Navy Federal Credit UnionVienna, VA
$26 - $47Onsite

About The Position

The Lending Strategy team serves as a horizontal interface and thought partner between Lending and the Member Strategy Office to support a center-led member strategy and provide relevant financial information for business decisions. This team oversees and reports on Lending's financials and positioning within the enterprise, representing Lending's knowledge and perspective through data and insights, and synthesizing feedback into the segment strategy. The Emerging Trends and Technology team collaborates with the AI Working Group to accelerate AI readiness and deploy high-impact, risk-worthy AI solutions that enhance operational speed, precision, and member service for Lending. The Summer Associate Program is a 12-week internship program from May 2027 to August 2027, where students will work on impactful projects. Applicants must be currently pursuing a degree from an accredited college or university with an anticipated graduation date of December 2027 or later.

Requirements

  • Currently pursuing a Master’s degree in Business Analytics, Data Science, Finance, Computer Science, Information Systems, Engineering, or a related discipline with a focus on strategy, technology, or data-driven decision-making.
  • Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights and strategic recommendations.
  • Effective strategic thinking skills, particularly in business strategy development, evaluation, and technology-driven transformation.
  • Strong communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
  • Ability to drive projects forward by effectively engaging stakeholders across functions and leadership levels to achieve strategic objectives.
  • Familiarity with emerging technologies, AI concepts, and their business implications.
  • Applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.

Nice To Haves

  • Knowledge of banking or financial services industry trends, products, and services is a plus.

Responsibilities

  • Identify emerging technology trends relevant to Lending, assess their business implications, and deliver actionable recommendations.
  • Develop business cases to support Lending product and pricing innovations, such as relationship rewards.
  • Design and deliver studies to assess the business impact of AI pilots.
  • Conduct audits of business processes to identify opportunities for agentic AI transformation.
  • Create prioritization frameworks to evaluate AI use cases based on impact and feasibility.
  • Develop a “build vs. buy” decision framework to guide strategic AI investment choices.
  • Monitor emerging technologies and AI advancements relevant to Lending, and evaluate their potential to enhance member experience and operational performance.
  • Apply quantitative and qualitative research methodologies to generate insights that support strategic and project objectives.
  • Conduct stakeholder interviews and analyze process documentation to assess current-state operations and technology.
  • Develop business cases and future-state strategies informed by research findings and stakeholder input.
  • Create actionable project plans and milestone frameworks to guide execution and ensure alignment with business goals.
  • Use data storytelling and visualization techniques to communicate findings and recommendations to senior leadership.
  • Define and track KPIs to measure the impact and value of technology initiatives on member experience and business outcomes.
  • Collaborate with internal teams and leadership to support business initiatives and drive strategic transformation.
  • Perform other related duties as assigned.

Benefits

  • highly competitive pay
  • generous benefits and perks
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