Summer 2027 Internship Program: Customer Information Technology & Energy Services - Albany, NY
About The Position
This summer internship supports National Grid’s Customer Information Technology & Energy Services team in Albany, New York. The team develops and maintains software platforms and solutions for Clean Energy and New Connections programs, helping manage leads and opportunities, streamline business processes, and integrate with enterprise systems. The team is also adopting AI technologies, including coding and testing assistants, knowledge assistants, and AI agents. As a Gridtern, you will gain hands-on experience in one or more areas such as customer and product development, software development, cybersecurity, and AI innovation. Depending on your focus, you may contribute to journey mapping, user experience design, process optimization, requirements development, agile software development, databases, cloud technologies, Salesforce, AI tools, cybersecurity, or governance. You will collaborate with others on technology solutions supporting Clean Energy and New Connections programs and develop problem-solving, collaboration, technology, and innovation skills. The internship begins Monday, May 24, 2027, and runs for the summer. Interns work full-time with a specific team and participate in training and development activities. The position is based in Albany, NY; interns must reside within National Grid’s existing footprint and within a reasonable commuting distance of their assigned primary office. No relocation, housing assistance, or public transportation reimbursement is offered.
Requirements
- Be available to start Monday, May 24, 2027, and work full-time, 40 hours per week, for the duration of the summer.
- Be registered as a full-time student and continue full-time education through the Fall 2027 semester.
- Be pursuing a bachelor's or master's degree in Computer Science, Software Development, Cyber Security, Product Management, User Experience, Artificial Intelligence/Engineering, Energy Management, or a related field.
- Have accumulated at least 18 credits and be at least 18 years old.
- Have work authorization that does not now or in the future require visa sponsorship for employment authorization in the United States, including CPT or OPT.
- Reside within National Grid's existing footprint and within a reasonable, commutable distance to the assigned primary office in Albany, NY.
Responsibilities
- Contribute to technology solutions that support Clean Energy and New Connections programs.
- Support work in one or more areas, which may include customer and product development, software development, cybersecurity, or innovation with AI technologies.
- Depending on the focus area, support journey mapping, user experience design, process optimization, requirements development, agile software development, databases, cloud technologies, Salesforce, AI tools, cybersecurity, or governance.
- Collaborate with others on team projects.
- Participate in training and development activities throughout the internship.
Benefits
- Hands-on experience applying academic knowledge to meaningful work.
- Opportunity to explore career opportunities and learn about the energy industry.
- Networking opportunities with professionals across National Grid.
- Personalized feedback, coaching, and mentorship throughout the internship.
- Training and development activities.
- Hourly wage based on major, degree type, and class year.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
