Suites Pantry Coordinator (Part-Time)

Dickies Arena•Fort Worth, TX

5d•Onsite

About The Position

Trail Drive Management Corp (TDMC) is looking for a part-time Suites & Loge Box Pantry Coordinator. This role is responsible for ensuring each suite and loge box is properly and completely set for each event. This involves checking the in/out and rotation of product, accurate inventory, and pantry organization. The position is 100% on-site.

Requirements

Minimum of 18 years of age.
At least one year of operations experience.
At least one year of experience in an administrative role.
Proficient in Microsoft applications (Word, Excel, PowerPoint, CRM, and Outlook).
Excellent interpersonal skills and diplomacy.
Excellent written and verbal communication skills.
Strong attention to detail and proven customer service skills.
Exceptional organization and prioritization.
Strong problem-solving, analysis, and strategic thinking skills.
Ethical conduct while working.
Strong leadership skills.
Ability to work a flexible schedule including – nights, weekends, and holidays.
Ability to communicate effectively with management, guests, and team members.
Ability to handle multiple tasks in a fast-paced, high-energy environment.

Nice To Haves

A food and beverage background preferred.

Responsibilities

Making sure each suite and loge box is properly and completely set prior to each event start time.
Communicating with the food and beverage team and guests to ensure food quality and service standards are maintained.
Monitoring staff by maintaining policies and procedures, ensuring safety, sanitation, and responsible alcohol service.
Ensuring quality and hospitality throughout the Suite Level of the arena.
Communicating between counterparts within the department.
Pantry organization and event preparation.
Assisting in closing out financials at each event and ensuring correct billing.
Assigning team members to specific event-related tasks.
Serving as a liaison between Suite and Loge Box Supervisors and Kitchen staff throughout each event.
Assisting with the supervision of team members on non-event and event days.
Capturing and properly tracking food and beverage orders placed during the event.
Expediting the communication of special food and beverage requests, late orders, changes, and guest-related issues.
Preparing and tracking the distribution of receipts, invoices, and/or refund transaction documents on an event basis.
Maintaining and ensuring excellent customer service for internal and external guests.
Checking in/out and rotation of product, accurate inventory, and food and beverage preparation.
Ensuring locations are cleared of any remaining food, beverages, and equipment at the end of the event and resetting for the next event.
Holding pre-shift meetings and assigning team members to specific event-related tasks.
Monitoring and enforcing safe alcohol policies and procedures.
Monitoring and maintaining inventory control and product requisition with the pantry/department.
Performing other duties as assigned.