UC Suite Elevator Ops

At Your Service • Chicago, IL

1d • Onsite

About The Position

The United Center is seeking a part-time Suite Concierge to provide friendly and professional service to guests while operating the elevator or in other positions. The goal is to ensure each guest has a safe, comfortable, and enjoyable environment to view events at the United Center.

Requirements

• Team Member must be 18 years of age or older
• Highschool Education
• 2 Years of Customer Service Experience
• Must be available to work evening and weekend hours. Report time typically begin at 4:30pm on weekdays and can be any time on Saturdays and Sundays
• Must have availability to work holidays
• Must be punctual and able to comply with attendance standards
• Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed
• Candidates must be comfortable being active for an entire event (5+ hours).
• Must be comfortable being in a tight space for an extended period.
• Ability to follow direction
• Consistent high level of customer service in a fast-paced environment
• Approachable, friendly, and articulate
• Self-motivator with a positive attitude
• Ability to adhere to scheduling methods and procedures
• Punctual, proactive, and accountable

Responsibilities

• Maintain a fun, friendly, and safe environment in assigned sections
• Greet guests as they enter the arena with a smile
• Deliver outstanding customer service under a variety of circumstances
• Maintain a pleasant, friendly, and professional demeanor with guests and coworkers
• Operate elevators in a safe manner
• Document incidents and notify supervisors regarding issues that may require further attention
• Additional duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED