Suite Attendant

ASM Global•Fishers, IN
•Onsite

About The Position

Ensuring that guests staying in suites or premium rooms have a comfortable and enjoyable experience.

Requirements

  • Must have a High School Diploma or GED.
  • Minimum of 1 year experience in foodservice position required.
  • Must possess a valid Indiana Server Liquor License and certificate of completion of Indiana Excise training course.
  • Excellent guest service skills: ability to adhere to Universal Service Standards.
  • Ability to complete required pre-employment sanitation and alcohol service training.
  • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation, and safety issues.
  • Strong verbal and written communication skills – ability to communicate with staff and to prepare event plans.
  • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan.
  • Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment.

Responsibilities

  • Pre-event suite set-up includes chafing dishes, plates and silverware, televisions, lighting, and overall ambiance in the suite.
  • Verify and set-up all pre-game/event orders.
  • Identify suite host and properly introduce yourself.
  • Take and place game day food and beverage orders.
  • Set-up and check on game day food and beverage orders and serve guests until the end of the event.
  • Replenish food, beverages, condiments, and utensils as needed.
  • Maintain standard of orderliness and cleanliness of suite throughout the event.
  • Obtain signatures from the host on charges in a timely manner.
  • Clear all items from the suite and clean all surfaces and chafing dishes in suite.
  • Reset suite for next function, complete closing functions and check out with supervisor or manager.
  • Working hours vary by show to include days, nights, weekdays, and weekends.
  • May perform other duties as assigned.
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