In-Suite Dining Attendant | Fulltime

AccorHotel•Wailea-Makena, HI
•Onsite

About The Position

As an In-Suite Attendant at Fairmont Kea Lani, you lead from the heart and make our guests feel special by creating and maintaining a comfortable, inviting and clean accommodation. The hourly rate for this position is $24.21.

Requirements

  • Warm and caring personality; previous hospitality experience an asset
  • Ability to work cohesively as part of a team with minimum supervision
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Valid Driver’s License required
  • TB Clearance required
  • Food Safety Certification required
  • Must be able to lift and carry 50 lbs.
  • Must be able to push and pull 100 lbs.
  • Constant standing, walking and reaching
  • Frequent lifting/carrying, pushing and pulling
  • Occasional crouching, bending, stooping, and kneeling
  • Requires grasping, writing, repetitive motions, listening, hearing and visual acuity
  • All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
  • This Position does not offer sponsorship of Work Visas.

Nice To Haves

  • previous hospitality experience an asset

Responsibilities

  • Handle all table, tray, and cart return duties, including checking with guests for pickup convenience.
  • Perform floor sweeps as needed, collecting used In-Suite Dining equipment, tableware, and linens.
  • Bus all tables, trays, and carts.
  • Check with the order taker, captain, and manager regarding specific duties for the shift.
  • Inspect service stations for necessary equipment and setup (ice, dishes, utensils) and replenish as needed.
  • Provide guests with clear, helpful information about menu items and answer any questions they may have.
  • Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
  • Organize time so all side work is completed according to shift demand
  • Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
  • Focus attention on guest needs, remaining calm and courteous at all times
  • Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
  • Follow hotel and departmental policies, procedures and service standards
  • Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings
  • Check with captain, order taker or manager before leaving shift.
  • Bring any concerns to the attention of the Manager On Duty

Benefits

  • Comprehensive benefits package (Medical, Vision and Dental)
  • extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
  • Flexible spending account (FSA)
  • 401(k) retirement savings plan and matching program
  • Paid Vacation, holidays, personal and sick days
  • Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)
  • Wellness Offerings
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Employee Activities
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