Success Enterprise Solutions Consultant

Cryptio

12d • $40,000 • Hybrid

About The Position

Cryptio is the leading enterprise-grade financial data transformation and digital asset ERP platform for accounting, financial reporting, tokenization compliance, and loan management solutions. It is a complete back and middle-office platform that delivers financial integrity and accountability for businesses in crypto. Its platform allows users to transform on-chain and off-chain crypto activity into auditable records for accounting, treasury, tax filings, license applications, loans activity, and regulatory reporting. Having recently announced our $45m series B, now couldn't be a better time to join! We’re hiring Senior Enterprise Solutions Consultants to own the success of Cryptio’s most strategic and high-ARR customers, including leading stablecoin issuers, institutions, and global crypto-native organisations. You’ll take ownership after onboarding, acting as the primary technical and operational partner as customers scale. More than just support, you’ll be a trusted advisor; guiding clients through complex fund flows, evolving business models, advanced integrations, and regulatory-driven change. This role sits at the intersection of customer success, accounting, and technical solution design, with significant influence across Product, Engineering, and Account Management.

Requirements

• 3–5+ years of experience in Customer Success, Solutions Consulting, Technical Account Management, or similar roles
• Strong expertise in accounting, financial operations, and reporting
• Experience managing enterprise or high-ARR customers
• Understands crypto ecosystems and institutional digital asset workflows
• Comfortable working with APIs, integrations, and complex system architectures
• Communicates confidently with technical teams and senior stakeholders
• Takes a consultative, advisory approach and thrives in multi-stakeholder environments

Nice To Haves

• Big 4, ERP, fintech, or crypto-native background
• Experience influencing product roadmaps or shaping best practices at scale

Responsibilities

• Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR)
• Serve as the primary technical and operational advisor post go-live
• Build deep relationships with finance, operations, and executive stakeholders
• Lead health checks, business reviews, and success planning sessions
• Map complex fund flows and ensure Cryptio remains the central source of financial truth
• Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury)
• Partner with Account Managers to identify expansion, upsell, and new use cases
• Act as an escalation point for complex customer and technical challenges

Benefits

• 25 days paid holiday plus bank holidays
• One additional day of annual leave each year, up to 30 total days
• Your birth off
• Mental health resources, wellbeing programs, and professional coaching
• Family-friendly policies
• Fitness and wellness budget
• MacBook Pro
• $200 home office setup budget
• Training and development budget

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed