Subway Associate

Harps Food Stores•Newbern, TN

About The Position

The Subway Associate supports Subway department operations and provides customers and associates with a positive experience. The role includes helping supervise the store, identifying customer needs, offering solutions, and maintaining customer satisfaction. Responsibilities span department readiness, staffing, pricing, policies and procedures, inventory, financial goals, cleanliness, safe equipment use, replenishment, merchandising, food preparation, problem solving, and safety and quality standards. The position requires the ability to work a flexible schedule, including evenings, weekends, and holidays as needed. The associate must be able to perform ongoing physical tasks such as standing or walking throughout the shift, handling merchandise and supplies weighing up to 25 pounds without assistance, reaching, bending, and repetitive hand and arm movements. Work may involve exposure to outdoor weather, indoor temperature and humidity variations, cleaning solvents or chemicals, and food allergens including latex, eggs, nuts, soy, and wheat. Employment may be contingent on completion and evaluation of a PEP survey, drug screen, employment reference check, and criminal background check.

Requirements

  • Must be at least 18 years of age.
  • No previous work experience is required.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Ability to adapt to different situations and respond flexibly to shifting priorities and rapid change.
  • Ability to interpret, understand, and follow instructions.
  • Ability to move, lift, carry, and place merchandise and supplies weighing up to 25 pounds without assistance.
  • Ability to perform frequent reaching, pushing, pulling, bending, stooping, crouching, and twisting, with or without bearing weight; occasional squatting, kneeling, and climbing; and continuous repetitive hand and arm movements.
  • Ability to stand and/or walk continuously throughout the shift.
  • Ability to visually locate merchandise and other objects and verify information, often in small print.
  • May be exposed to all weather conditions; indoor variations in heat, cold, dust, and humidity; cleaning solvents or other chemicals; and latex, eggs, nuts, soy, and wheat.
  • Employment may be contingent upon completion and evaluation of a PEP survey, drug screen, employment reference check, and criminal background check.

Nice To Haves

  • High school diploma or G.E.D. equivalent preferred.

Responsibilities

  • Support Subway department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, financial goals and objectives, cleanliness, and safe use of equipment and tools.
  • Support replenishment and inventory processes, including ordering, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use, and inventory preparation.
  • Maintain merchandising and sales floor standards, including stocking, rotation, signing, displays, sampling, and department zoning.
  • Support fresh food preparation and production, maintain food safety standards, meet preparation and production requirements, maintain cool standards, and maintain service counters.
  • Define issues and use critical thinking and logic to obtain answers to questions in an organized manner.
  • Emphasize and produce high-quality products and services while following procedures that affect personal and others’ safety.
  • Provide customers and associates with a positive first impression, identify customer needs, deliver solutions, and support customer satisfaction.
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