Library - Substitute Youth Services Specialist (Central Library)

City of Charlottesville•Charlottesville (22902), VA

3d•Onsite

About The Position

The Substitute Youth Services Specialist position performs responsible work planning, organizing, publicizing, and conducting library programs for children, young adults, and/or families. This role provides reader's advisory and reference services for patrons of all ages and of a diverse population. Work is performed under the general supervision of the Central Library Branch Manager or Supervising Children’s Librarian, depending on assignment. Duties may vary based on assigned branch, including planning, organizing, publicizing, and conducting library programs; working within an allowable budget; maintaining a program calendar; utilizing outside presenters; providing outreach in schools and community organizations; organizing tours and group visits; conducting and evaluating programs; designing creative displays; pulling and processing holds; providing reader's advisory and reference services; performing circulation functions; shelving materials; maintaining the collection; conducting reference interviews; opening, operating, and closing the library; promoting library services; assisting with training volunteers; and potentially assuming responsibility for a department or building in the absence of a manager. A flexible schedule including days, evenings, and weekends is required. The role is responsible for the appropriate use and maintenance of library equipment, tools, and resources, and requires regular and reliable attendance. Additional duties may be performed to support operational requirements.

Requirements

Bachelor’s degree and previous experience working with children, young adults, and families.
OR Associate’s degree and 3 years of experience working with children, young adults and families.
OR High School diploma or GED and 5 years of experience working with children, young adults and families.
OR An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
General knowledge of children’s and young adult literature.
Knowledge of children’s and young adult resources, needs and interests.
Familiarity with productivity software and the Internet.
Knowledge of circulation computer hardware and other technology associated with circulation of library materials.
Knowledge of library policies and procedures associated with the circulation of library materials.
Knowledge of and ability to implement library policies and procedures associated with public services such as the use of technology, meeting rooms, displays, food and phone use, etc.
Ability to read and understand written materials such as newspapers, technical journals, multi-step instruction manuals, and reference materials.
Ability to organize data and write clear and concise reports, business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
Ability to produce publicity for library programs and to prepare attractive and accurate booklists, displays, flyers and signs.
Ability to perform the four basic arithmetic operations (addition, subtraction, multiplication, division).
Ability to provide and receive complex information. May include interactions that involve stressful, negative situations requiring significant tact and the ability to diffuse aggressive behavior and reach consensus. Elements of persuasion may be necessary to gain cooperation and understanding.
Establishes and maintains effective working relationships with JMRL staff, leaders, and the public.
Ability to develop and conduct programs and outreach to audiences of all ages.
Requires General Direction: Normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.
Skilled: Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities.
Intermediate skill in Microsoft Office applications and/or departmental software.
May receive and disburse funds and prepares money for deposit.
No responsibility for direction or supervision of others.
Frequent change of tasks.
Strong public service orientation.
Performing multiple tasks simultaneously.
Working closely with others as part of a team.
May require dealing with angry, frustrated and/or upset individuals.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Work requires pushing/pulling, standing for extended periods, stooping, bending, and carrying.
Must be able to communicate information and ideas so others will understand.
Must be able to exchange accurate information in these situations.
Ability to observe details at close range (within a few feet of the observer).
Typically requires use of standard office equipment and telephone, and related software and hardware; uses book trucks, carts and bins, and any other equipment as appropriate or as assigned.
Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
Required to successfully pass a pre-employment background check.

Nice To Haves

Demonstrated artistic ability to create visually appealing and accurate promotional and programming materials.
Experience working with children.

Responsibilities

Plans, organizes, publicizes, and conducts library programs for children, young adults, and/or families.
Works within allowable budget, maintains calendar of programs, and utilizes outside presenters when applicable.
Provides outreach in schools and other community organizations, and organizes tours and group visits to the library.
Conducts and evaluates programs using a variety of techniques, resources and activities, and recording statistics.
Designs creative and helpful displays, including books, bookmarks, information and seasonal materials, bulletin boards and room wide decorations.
Pulls and processes books and other materials that have been placed on hold by patrons in other branches.
Provides reader’s advisory and reference services and other assistance to patrons.
Performs functions related to circulation of materials, including checking materials in and out, creating new accounts, and resolving patron account issues.
May assist patrons at multiple service desks as assigned.
Organizes and maintains library materials; shelves materials by call number including straightening and sorting.
Maintains collection including suggesting new materials, identifying gaps in collection and participating in weeding.
Conducts reference interviews in order to interpret questions and identify appropriate response; answers reader's advisory questions including preparing teacher loans and patron subject requests.
Opens, operates and closes library building/department.
Promotes library services and materials.
May assist with the training of and assignment of tasks to library volunteers.
May assume responsibility for department or building in absence of department or branch manager.
Responsible for appropriate use and maintenance of JMRL equipment, tools and other resources, including work time.
Regular and reliable attendance.