Substitute Room Attendant

HEI Hotels and Resorts•Brooklyn, NY
•Onsite

About The Position

Maintain hotel rooms and the building to provide a safe and clean experience for hotel guests, associates, and vendors. Clean and prepare guest rooms, replenish supplies, inspect completed rooms, and follow cleaning procedures. The role requires physical cleaning work, including bending, reaching, and moving equipment and supplies, as well as teamwork and effective communication.

Requirements

  • Ability to scrub and scour surfaces, reach overhead to perform cleaning tasks, and work in confined spaces.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 lbs., with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.
  • Willingness to help coworkers and work as a team player.

Responsibilities

  • Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using cleaning tools and agents.
  • Follow cleaning procedures and instructions for the use of cleaning agents.
  • Strip and make beds and change bed linens.
  • Dust furniture, pictures, drawers, window ledges, and shelves.
  • Vacuum rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for and retrieve room keys, transport them to assigned rooms, and restock the heavy cart.
  • Visually inspect rooms for cleanliness and appearance and indicate when room cleaning is complete.
  • Follow attendance rules and be available to work on a regular basis.
  • Perform other job-related duties as assigned.
  • Pitch in and assist coworkers with their duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Vacation, sick, and holiday time off programs
  • Pet insurance
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability coverage
  • 401(k) savings plan with matching funds
  • Discounts through the YouDecide program
  • Hotel room discounts
  • Health and wellness packages
  • Travel perks
  • Product and service discounts
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