Room Attendant (Substitute)

Loews Hotels • New York, NY

13d • Onsite

About The Position

The Room Attendant cleans and sanitizes guest rooms and bathrooms to Loews Hotels’ standards, helping create clean, welcoming spaces and an exceptional guest experience. The role includes replenishing linens and amenities, maintaining cleaning supplies, reporting maintenance issues and irregularities, and providing helpful information and service to guests. The position may require varying schedules based on business needs, including weekends and holidays.

Requirements

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach, and bend.
• Ability to push, lift, and pull items weighing up to 25 pounds repetitively throughout the shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Nice To Haves

• High school diploma or equivalent work experience.
• Previous experience in a cleaning role.
• Previous experience in a hotel or resort environment.
• Basic English skills.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens and amenities, and promptly report maintenance issues.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information to guests about hotel facilities and services.
• Maintain a professional appearance and adhere to uniform standards.
• Deliver friendly and helpful guest interactions.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Maintain regular attendance in accordance with standards.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits.
• 401(k) with company match.
• Paid sick days, vacation, and holidays.
• Paid bereavement, including pet bereavement.
• Paid personal days.
• Training and development opportunities and career growth.
• Tuition reimbursement.
• Pet insurance.
• Complimentary meals in the Team Member Café while working.
• Team Member hotel rates, discounts, and other perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED