Substance Use Treatment Coordinator - Behavioral Health 353

Main Template•San Jose, CA

About The Position

The Substance Use Treatment Coordinator provides daily care and support to members served and promotes a positive treatment experience. Coordinators serve as liaisons among members served, their families, medical and mental health practitioners, and criminal justice agencies. The Muriel Wright Recovery Center SUTS program supports people with active substance use issues as they transition out of jail and begin recovery in a supportive environment. Services use mental health-informed approaches, including Motivational Interviewing and Stages of Change, and are heavily group-based, using the Integrated Dual Disorder Treatment curriculum. Additional services include Medication Assisted Treatment, relapse prevention, and physical health screenings. The program is an ASAM Level 3.1 service operated under contract with Santa Clara County Behavioral Health Services Department. This opening is for a short-hour, 0.4 position on Saturday and Sunday, 7:00 a.m. to 3:30 p.m. The posting lists a starting wage range of $23.00–$25.76 per hour, commensurate with relevant experience above minimum requirements, with weekend shift differentials. Spanish bilingual ability is preferred.

Requirements

High school diploma or GED.
Registered Alcohol and Drug Technician (RADT), approved by the Department of Health Care Services (DHCS) and the National Commission for Certifying Agencies (NCCA).
Demonstrated sensitivity to behavioral health issues and multicultural populations, through experience, volunteering, coursework, or other exposure.
Strong focus on and passion for excellent customer service.
At least 18 years of age.
CPR, Crisis Prevention Institute (CPI), and First Aid certification by the employment date or within 60 days of employment, maintained throughout employment.
Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, acceptable criminal background clearances, excluded-party sanctions, and degree or license verification.
Valid driver’s license, motor vehicle clearance, and proof of auto insurance at employment, maintained throughout employment.
Excellent written and verbal communication skills and ability to work effectively both independently and as part of a team.
Basic computer skills, including Office Suite (Word, Excel, Outlook) and internet search engines.
Understanding of assessment tools and the Harm Reduction Model.
Ability to meet the described physical demands, including occasional lifting and carrying of items weighing 25 pounds or less, frequent walking and standing, driving, and exposure to uneven ground and specified hazards.

Nice To Haves

Bilingual Spanish ability preferred.
One year of practical experience in the drug and alcohol or mental health field preferred; experience may include an internship, employment, or volunteer work.

Responsibilities

Demonstrate Telecare’s mission, purpose, values, and beliefs in interactions with internal and external stakeholders.
Monitor and observe members served for safety, needs, and irregularities, and complete related documentation such as communication logs.
Document members’ movement in and out of the facility, verify approved passes, and provide transportation resources to and from appointments.
Assist with welcoming, admissions, and discharge processes, including intake documentation and discharge paperwork.
Assist with outings by driving the program van and/or a personal vehicle.
Conduct regular facility rounds to support member safety and participation in the program.
Assist with medication monitoring as assigned.
Help members served engage in the program schedule and structure.
Assist members with their needs and refer them to their counselor for clinical support.
Help schedule and arrange transportation to on-site and off-site appointments with doctors, family, and social service agencies.
Monitor and assist members served at mealtime.
Attend and participate in community meetings and groups.
Collect urine samples from members served as assigned.
Help create a recovery environment through interactions with staff and members served.
Demonstrate knowledge of CPI principles and techniques.
May conduct individual, group, and family sessions according to contractual obligations.
Follow 42 CFR policies and all other Telecare policies and procedures.
Evade members served in the event of assaultive behavior and complete assault crisis/crisis prevention training.
Transport members in the program van while maintaining an acceptable driving record.