Substance Use Treatment Coordinator - Behavioral Health 353

Telecare Corporation•San Jose, CA

9d•$23 - $26

About The Position

The SUTS Coordinator provides daily care and support to members served and promotes a positive treatment experience. Coordinators act as liaisons among members, their families, medical and mental health practitioners, and criminal justice agencies. The role is with the Muriel Wright Recovery Center SUTS program, which supports people with active substance use issues transitioning out of jail and beginning recovery in a supportive environment. The program uses mental health-informed approaches, including Motivational Interviewing and Stages of Change, and provides group-based services grounded in the Integrated Dual Disorder Treatment curriculum, along with Medication Assisted Treatment, relapse prevention, and physical health screenings. The program is an ASAM Level 3.1 service operated under contract with Santa Clara County Behavioral Health Services Department. This is a short-hour, 0.4 position working Saturday and Sunday from 7:00 a.m. to 3:30 p.m. Spanish bilingual ability is preferred. The expected starting wage is $23.00–$25.76 per hour, commensurate with relevant experience above minimum requirements. Weekend AM shift differential is 5%.

Requirements

High school diploma or GED.
Registered Alcohol and Drug Technician (RADT) credential approved by the Department of Health Care Services and the National Commission for Certifying Agencies.
Demonstrated sensitivity to behavioral health issues and multicultural populations, through experience, volunteering, coursework, or other exposure.
Strong focus on and passion for excellent customer service.
At least 18 years of age.
CPR, Crisis Prevention Institute (CPI), and First Aid certifications by the date of employment or within 60 days of employment, maintained throughout employment.
Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearances, excluded party sanctions, and degree or license verification.
Valid driver’s license, motor vehicle clearance, and proof of auto insurance at employment, maintained throughout employment.
Excellent written and verbal communication skills and ability to work effectively on a team or independently.
Basic computer skills, including Office Suite (Word, Excel, and Outlook) and internet search engines.
Understanding of assessment tools and the Harm Reduction Model.
Ability to meet the position’s physical demands, including lifting and carrying items weighing 25 pounds or less, frequent walking and standing, driving, and exposure to uneven ground and workplace hazards.

Nice To Haves

Bilingual Spanish ability.
One year of practical experience in the drug and alcohol or mental health field, including internship, employment, or volunteer work.

Responsibilities

Demonstrate Telecare’s mission, purpose, values, and beliefs in everyday interactions with internal and external stakeholders.
Monitor members and observe irregularities and ongoing needs to support safety; complete related documentation such as communication logs.
Document members’ movement into and out of the facility, verify approved passes, and provide transportation resources to and from appointments.
Assist with welcoming, admissions, and discharge processes, including intake documentation and discharge paperwork.
Assist with member outings by driving the program van and/or a personal vehicle.
Conduct regular facility rounds to support member safety and program participation.
Assist with medication monitoring as assigned.
Help members remain engaged in the program schedule and structure.
Assist members with their needs and refer them to their counselor for clinical support.
Help members schedule and travel to appointments on and off site with doctors, family, and social service agencies.
Monitor and assist members at mealtime.
Attend and participate in community meetings and groups.
Collect urine samples from members as assigned.
Help create a recovery environment through interactions with staff and members.
Demonstrate knowledge of Crisis Prevention Institute principles and techniques.
May conduct individual, group, and family sessions as required by contractual obligations.
Follow 42 CFR policies and all other Telecare policies and procedures.
Evade members in the event of assaultive behavior and complete assault crisis/crisis prevention training.
Transport members in a program van; an acceptable driving record is required.