Subscription Retention Specialist
About The Position
As Subscription Retention Specialist you will own the full lifecycle of our subscriber business, from acquisition to retention to long-term value. This is a high-impact, high-visibility role that sits at the intersection of growth, product, and customer experience. You'll work directly with senior leadership and have real ownership over one of the most important revenue streams at Truly Free Home. You'll set strategy, run experiments, analyze data, and make calls. If you're the kind of person who gets obsessed over churn curves and lights up when a win back campaign beats forecast, you'll love it here.
Requirements
- Obsessed over churn curves.
- Enjoys win back campaigns.
- Ability to set strategy.
- Ability to run experiments.
- Ability to analyze data.
- Ability to make calls.
Responsibilities
- Own the full lifecycle of our subscriber business, from acquisition to retention to long-term value.
- Set strategy, run experiments, analyze data, and make calls related to subscriber retention.
- Work directly with senior leadership.
- Have ownership over important revenue streams.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
