Virtual Subrogation Specialist

Afni, Inc.•,
•$22 - $26•Remote

About The Position

The Subrogation Specialist is responsible for recovering subrogation claims from insurance carriers, self-insured entities, and uninsured parties. The role reviews and investigates claims, evaluates liability and damages, identifies recovery opportunities, and negotiates disputes to maximize recovery. The specialist works with clients, insured parties, adjusters, claimants, attorneys, underwriters, and other stakeholders while maintaining accurate documentation and complying with applicable state regulations and industry practices. This is a virtual opportunity.

Requirements

  • High school diploma or GED.
  • Proficiency with Microsoft Office and applicable claims systems.
  • Strong verbal and written communication skills.
  • Ability to analyze claim information, negotiate effectively, and manage multiple priorities with close attention to detail.
  • Strong reasoning, problem-solving, and decision-making skills.
  • For bilingual openings, professional proficiency in English and Spanish is required.

Nice To Haves

  • Some college coursework.
  • Three to five years of subrogation or claims experience.
  • Med Pay experience.
  • Adjuster license.

Responsibilities

  • Review and manage subrogation files across multiple lines of business.
  • Investigate claims to evaluate liability, assess damages, and identify viable recovery opportunities.
  • Respond professionally and promptly to telephone calls and emails from clients, adjusters, claimants, witnesses, attorneys, underwriters, and other involved parties.
  • Prepare and analyze claim files, ensuring verbal and written correspondence is accurately documented in applicable systems.
  • Process carrier-to-carrier subrogation claims.
  • Research applicable laws and state statutes to support compliant and effective recovery efforts.
  • Communicate with relevant parties to obtain and provide information needed to move claims toward resolution.
  • Negotiate liability and damage disputes with insurance carriers, self-insured entities, and other responsible parties.
  • Evaluate collection potential and develop an appropriate recovery strategy for each claim.
  • Manage multiple files and priorities while meeting quality, productivity, and documentation expectations.

Benefits

  • Performance-based incentives.
  • Medical, dental, vision, life, and disability benefits.
  • 401(k) with company match.
  • Paid time off and holiday benefits.
  • Training, coaching, and career development opportunities.
  • Internal advancement and growth opportunities.
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