Med-Pay/PIP Subrogation Specialist

Latitude Subrogation Services

6d•Remote

About The Position

Latitude Subrogation Services (LSS) is hiring a remote Med-Pay/PIP Subrogation Specialist. LSS provides subrogation recovery solutions for insurers, self-insured entities, third-party administrators, and specialty risk companies, and has delivered recovery services since 1997. The company describes its culture as people-first, dynamic, and fast-paced, with core values including honesty and fairness, integrity, maintaining a respected reputation, teamwork, long-term client relationships, and win/win outcomes for clients and employees. The specialist is responsible for the complete subrogation process for assigned medical claims identified as having subrogation potential, including investigation, negotiation, and settlement. The role involves processing and resolving claims using a proprietary database and electronic documents, handling medical subrogation files of moderate to high complexity, and maintaining accurate, thorough documentation. The position is 100% remote and requires strong time management, self-discipline, organization, communication, attention to detail, and the ability to manage multiple tasks in a fast-paced team environment.

Requirements

Experience and education sufficient to appropriately handle medical subrogation files of moderate to high complexity.
Ability to work in multiple computer systems efficiently.
Basic proficiency with Outlook, Word, and Excel.
Excellent time management, self-discipline, and organizational skills for remote work.
Ability to multitask and thrive in a fast-paced work environment.
Strong attention to detail and responsibility for the accuracy and clarity of documents.
Proven communication skills and a strong phone presence.
Ability to handle difficult conversations and demonstrate conflict management skills.
Strong work ethic, including ownership of tasks and follow-through on commitments.
Ability to work positively and cooperatively in a team environment and remain goal-oriented.

Responsibilities

Investigate, negotiate, and settle assigned medical claims identified as having subrogation potential.
Navigate the proprietary database and electronic documents to process and resolve claims with subrogation potential.
Handle medical subrogation files of moderate to high complexity.
Prioritize and document recovery activities appropriately.
Document conversations with parties, incoming and outgoing correspondence, file updates, subrogation analysis, resolution recommendations, and applicable state negligence laws and statutes.
Work effectively with multiple computer systems and basic computer programs.
Communicate extensively with others, including handling difficult conversations and managing conflict.
Work cooperatively within a team environment.