Subrogation Recovery Specialist

Penske • Cumru Township, PA

7d

About The Position

The Subrogation Recovery Specialist evaluates collection and subrogation opportunities, identifies legal liability, and pursues, negotiates, and settles recovery claims. The specialist researches, coordinates, and negotiates with internal departments and external parties—including insurance adjusters, household and commercial customers, collection companies, witnesses, and attorneys—to obtain evidence and documentation and determine the appropriate course for each recovery opportunity. The role requires analyzing and investigating data, making timely and sound business decisions, and negotiating for the highest settlement possible while following company policies and procedures.

Requirements

• High school degree required; a degree is preferred.
• Excellent negotiation skills and ability to make timely, fact-based decisions.
• Independent thinker and self-starter, able to work and make decisions independently.
• Excellent written and verbal communication skills.
• Computer skills in Access, Excel, Word, AS400, Outlook, and internet research.
• Ability to multitask.
• Good presentation skills.

Nice To Haves

• Two or more years of experience in subrogation recovery claims handling preferred.
• One or more years of experience in claims adjusting preferred.
• A degree is preferred.

Responsibilities

• Investigate and analyze incidents to determine the party responsible for an accident or damage, interpreting relevant facts and contracts.
• Research and obtain supporting documentation for claim expenses, including estimates, photographs, and accident or incident billing expenses, using Penske’s internal systems and applications.
• Prepare demands and negotiate settlements by evaluating opposing arguments and preparing rebuttals to optimize results.
• Use best practices to determine whether outside vendor intervention is needed.
• Receive and apply funds to support appropriate financial processing by accounts receivable.
• Communicate recovery status, resolution, and file closure to stakeholders.
• Identify process improvements.
• Perform other tasks and assignments as assigned by the Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED