Billing Specialist (Subrogation)

Cozen O'Connor•Philadelphia, PA
•$60,000 - $70,000•Hybrid

About The Position

Cozen O'Connor is seeking a Billing Specialist to join the firm's Finance Department, supporting the Subrogation practice. The role manages a high-volume billing workload and ensures the accurate and timely preparation, submission, and follow-up of invoices while supporting attorneys, clients, and internal stakeholders throughout the billing process. It requires strong attention to detail, excellent organizational skills, and the ability to manage competing priorities in a fast-paced environment. This is a hybrid work opportunity based in Philadelphia, with three days in the office and two days working remotely. The position reports directly to the Manager, Finance Insurance Operations.

Requirements

  • Ability to manage fluctuating workloads while maintaining accuracy and meeting deadlines.
  • Strong prioritization and time-management skills.
  • Proficiency in Microsoft Office Suite, including Excel and Word.
  • Strong written and verbal communication skills.
  • Ability to work independently and exercise sound judgment.
  • Highly organized, detail-oriented, dependable, and self-motivated.
  • Ability to multitask effectively in a fast-paced, deadline-driven environment.
  • Strong interpersonal skills and commitment to providing exceptional internal and external customer service.
  • Professional and courteous communication when interacting with clients, attorneys, paralegals, and staff.
  • High school diploma or GED required.

Nice To Haves

  • Experience with Aderant Expert.
  • Bill Blast experience.
  • Knowledge of eBilling platforms and electronic invoice submission processes.
  • Understanding of law firm billing practices, client billing guidelines, and legal invoice requirements.
  • Associate's or bachelor's degree.
  • Previous law firm, insurance, subrogation, or professional services billing experience.

Responsibilities

  • Generate, review, and distribute prebills in accordance with attorney and client requirements.
  • Process subrogation cost invoices and on-demand client invoices accurately and on time.
  • Prepare billing adjustments, including cost corrections and occasional time and narrative edits.
  • Review and redact supporting documentation when required for client submissions.
  • Finalize and process client invoices in accordance with established billing procedures.
  • Review client billing guidelines, matter setup requirements, and budgeting information through client portals and websites.
  • Submit electronic invoices through approved eBilling platforms using Bill Blast.
  • Distribute invoices via email through Bill Blast and other approved methods.
  • Monitor eBilling transmissions, resolve submission errors, and follow up to ensure successful invoice delivery.
  • Maintain current information regarding attorney billing preferences, billing schedules, matter status, and client-specific requirements.
  • Perform daily matter maintenance and bill group updates within Aderant Expert.
  • Communicate professionally with attorneys, paralegals, clients, and administrative staff to resolve billing issues and answer inquiries.
  • Assist with special projects, reporting requests, and other billing-related duties as assigned.
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