Subrogation Claims Rep (I/II)

NJM Insurance Group•Trenton, NJ

1d•Hybrid

About The Position

The Subrogation Representative is responsible for analyzing and conducting investigation of all assigned files for recovery and resolution of subrogation claims utilizing effective negotiation skills of liability and damage disputes. Hours: Monday to Friday 8:15AM- 4:30PM (Hours can vary depending on start time). This position requires you to work out of our West Trenton, NJ office. This role is hybrid working 3 days in office and 2 days from home once training is completed. Salary: The level and salary is commensurate with direct experience and credentials. Level I - $51,120 - $59,331 annually based on experience Level II - $58,737 - $74,031 annually based on experience

Requirements

Bachelor’s degree or customer service experience in a professional setting is required.
Excellent verbal and communication skills
Requires strong oral and written communication skills
Technical aptitude, including working knowledge with Microsoft Office
Ability to work in a fast-paced, high volume environment
Must be detail oriented, organized and possess strong time management skills
Multi-tasking, problem-solving and strong decision-making skills.
Ability to think critically, use resources and seek answers
Ability to work remotely with excellent time management, self-discipline, and organizational skills

Nice To Haves

License to adjust claims in Texas or Connecticut is a plus
Knowledge of Claims or Personal Lines are a plus

Responsibilities

Receive and process subrogation claims, seeking recoveries from adverse parties and/or their insurance carriers.
Thoroughly review, evaluate and investigate subrogation claims to obtain necessary information for prompt resolution.
Negotiate subrogation claims and resolve liability and/or damage disputes for successful recoveries.
Efficiently credit recovery checks and issue deductible payments to our insured.
Professionally respond and communicate on all subrogation related issues.
Provide excellent customer service to our policyholders.
Claims are settled and negotiated based on company guidelines and applicable state negligence laws.
Comply with department procedures and metrics.