Senior Subrogation Claims Specialist

SIXT • Oklahoma City, OK

7h • Hybrid

About The Position

We are seeking a Senior Subrogation Claims Specialist to be part of the newly established in-house subrogation team specializing in high-value claims (>$10K) and total losses. Reporting to the Senior Manager of Subrogation Claims, you will manage complex subrogation cases, ensure adherence to compliance standards, and drive recovery performance. SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Their mobility platform ONE combines SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving customers access to a fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with their franchise partners, they are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities, believing in true entrepreneurship and long-term stability and aligning their corporate strategy with foresight.

Requirements

• 3+ years of experience in subrogation claims and laws or a related field
• Demonstrated expertise in handling high-value claims and total loss cases
• Experienced and proficient in claims management systems (Arbs Forums, E-Subro Hub, Accurint, and/or LexisNexis)
• Flexible problem solver with excellent troubleshooting skills to address and resolve issues efficiently
• Self-starter with strong negotiation, problem-solving, decision-making abilities
• Consistently meet or exceed recovery targets and ensure timely and accurate handling of claims, contributing to team efficiency
• Do not now, or in the future, require sponsorship and are authorized to work in the US

Nice To Haves

• Familiarity with rental car damage recovery
• Bachelor’s degree in risk management, Business Administration, a concentration in insurance or a related field

Responsibilities

• Investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies
• Assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods
• Prepare detailed claim summaries and provide regular updates in the claims management system
• Identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times
• Collaborate with team members and management to establish best practices for subrogation claims
• Coordinate with external vendors and debt collection agencies for outsourced claims support
• Review and audit vendor performance to ensure quality standards and adherence to service agreements
• Document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives

Benefits

• Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision)
• Life insurance
• Critical illness insurance
• Hospital indemnity insurance
• Pet insurance
• 401k retirement plan
• Paid Time Off
• Sick leave
• Floating paid holidays
• Special rental discounts exclusive to employees, offering great savings for you, friends, and family
• Advantages of working in a cutting-edge office in Downtown Tulsa
• Dynamic work environment
• Ample opportunities for professional advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees