About The Position

Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Use your knowledge of subrogation and claims investigation to help drive fair and strategic recoveries. This role offers the opportunity to deepen your expertise, collaborate with experienced professionals, and see the direct impact of your work every day.

Requirements

  • Case Management
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Customer Service
  • Insurance Administration
  • Investigative Skills
  • Negotiation
  • Subrogation Claims
  • Time Management

Responsibilities

  • Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims
  • Recognizes and identifies body parts of a vehicle and understands other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
  • Determines subrogation or fraud potential and how to handle

Benefits

  • Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
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