Submarine Educator

OMSI • Portland, OR

1d • Onsite

About The Position

The Oregon Museum of Science & Industry (OMSI) is currently seeking a Submarine Educator who acquaints OMSI guests with the Blueback submarine while simultaneously discussing relevant scientific concepts that are meant to inspire visitor curiosity about naval history and technology. Educators provide visitors with a rare glimpse into the experience of living and working on a submarine by providing an overview of the submarine's past, as well as pointing out major engineering innovations of the Blueback and its role in the evolution of submarine technology.

Requirements

• Ability to provide strong customer service and problem solve guest issues, with an emphasis on racial equity and culturally-responsive de-escalation
• Strong interpersonal and communication skills and ability to provide culturally-responsive customer service, with an emphasis on presentation and public speaking
• Ability to model and support teamwork and collaboration with colleagues with varied skills and responsibilities
• Exercises sound judgment while upholding high integrity and ethical standards
• Demonstrated organizational and problem solving skills
• Ability to pivot between individual and team work
• Ability to handle multiple tasks, often with overlapping and time-sensitive deadlines
• Demonstrated attention to detail with a high degree of accuracy
• Ability to adhere to confidentiality, protocol, and community agreements
• Ability to learn current equity, diversity, inclusion and social justice theories and practical applications, including critical theories of systemic oppression, unconscious bias, and personal identity and intersectionality matters
• 1 year of demonstrated experience working in a fast-paced public-facing, retail or service environment

Nice To Haves

• Navy or military background
• Demonstrated interest in history
• Working knowledge of one or more technical areas such as electronics, electrical, HVAC, information technology, plumbing, or machinery

Responsibilities

• Provides interpretive tours to groups of up to 20 people
• Performs submarine queuing responsibilities, which includes promoting the submarine and museum experiences in the OMSI lobby
• Completes submarine cleaning, maintenance, and administrative tasks as assigned
• Performs daily submarine opening and closing duties. Complete corresponding checklist when needed
• Executes all submarine safety and security protocols in order to protect staff, volunteers, and visitors
• Maintains working knowledge of submarine and naval history and relevant current affairs

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed