Subject Matter Expertise (ISO), DOS

Dexis • Columbia, WA

10d

About The Position

Dexis Professional Services is seeking a subject matter expert in ISO and quality management to support the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT). The position is contingent upon contract award. The successful candidate will apply ISO expertise to quality management, service delivery, and continuous improvement; lead documentation and international standards activities; and help address issues affecting quality, efficiency, mission support, and compliance. The role also includes developing or reviewing complex technical documentation and supporting Lean Six Sigma methods.

Requirements

• At least 10 years of specific relevant experience.
• A master’s degree in a related field, or 16 years of relevant experience.
• An ISO credential.
• Lean Six Sigma certification.
• An active SECRET personnel security clearance issued by DCSA before contract performance.

Responsibilities

• Lead documentation and international standards activities.
• Apply ISO expertise to quality management, service delivery, and continuous improvement.
• Identify and solve problems affecting quality, efficiency, mission support, and compliance.
• Develop or review complex technical documentation.
• Support Lean Six Sigma methods.

Benefits

• Medical and prescription drug coverage with a choice of three UnitedHealthcare medical plans.
• Dental insurance.
• Company-paid vision insurance.
• Employer-funded health reimbursement arrangement for employees enrolled in the Silver HRA medical plan.
• Company-paid basic life and accidental death and dismemberment insurance, plus short- and long-term disability coverage.
• Optional supplemental life and AD&D insurance, including options for eligible dependents.
• Company-paid Employee Assistance Program with confidential counseling and legal and financial support resources.
• Virtual care, behavioral health resources, and wellness programs through the medical plan.
• Personalized benefits assistance through the Employee Care Center.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior