Stylist

Richemont • Dallas, TX

7d

About The Position

A Chloé Stylist is an ambassador of the Maison who welcomes every guest into the Chloé family. The Stylist serves as a trusted advisor to clients and a reliable team player, working to provide an exceptional and memorable experience. The role focuses on building client relationships, supporting omnichannel sales, and maintaining operational excellence in the store.

Responsibilities

• Deliver exceptional customer service and develop long-term client relationships.
• Understand CRM targets and take actions to achieve them, including personalized outreach, timely completion of CRM tasks, consistent client-data capture, and recording qualitative information.
• Manage a customer portfolio, with particular attention to the VVICs and VICs assigned to the Stylist.
• Use available omnichannel services to grow sales and provide excellent customer service.
• Work toward store and individual sales, KPI, and CRM targets; participate in commercial activities and complete required training.
• Stay informed about the local trading environment and competitors’ activities.
• Maintain an impeccable store and back-of-house environment and grooming standards throughout the day, while supporting colleagues and managers.
• Inform the Store Manager or Assistant Store Manager of structural repairs needed to maintain a luxurious store environment.
• Follow store and back-of-house management guidelines and participate in inventories.
• Support after-sales clients and follow up to ensure excellent after-sales service.
• Comply with established Richemont policies and standards.
• Perform other tasks and duties as requested by the manager.

Benefits

• Company-sponsored health, dental, drug, and vision programs
• Life insurance and disability benefits
• RRSP program with employer match
• Paid time off
• Maternity leave top-up program
• Employee assistance program
• Volunteer days off

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed