Stylist

Ulta Beauty, Inc.•Ankeny, IA
•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon services, builds guest relationships and clientele, supports retail and service sales goals, and helps provide a consistent, exceptional guest experience. The role also includes maintaining salon and store standards, following safety and sanitation procedures, and complying with company policies and state board guidelines.

Requirements

  • Cosmetology license.
  • Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and recommend retail and service options.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate recommendations.
  • Provide high standards of customer service and maintain salon image standards; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional peer and brand partner relationships that support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for continued professional development.
  • Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
  • Follow safety, sanitation, and infection control procedures before, during, and after services.
  • Use established service protocols and booking and clientele systems to support consistent service and return visits.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss prevention best practices.
  • Complete other operational tasks as directed.
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