Stylist

Richemont • Dallas, TX

6d

About The Position

A Chloé Stylist is an ambassador of the Maison who welcomes guests into the Chloé family. The Stylist serves as a trusted client advisor and collaborative team member, delivering a memorable customer experience while developing long-term client relationships and contributing to store performance. The role also supports omnichannel sales, store operations, after-sales service, and compliance with Richemont policies and standards.

Responsibilities

• Deliver exceptional customer service and develop long-term client relationships.
• Understand CRM targets and take actions to achieve them, including personalized outreach using available clienteling tools.
• Capture client data consistently, record qualitative client information, and manage a customer portfolio, particularly VVICs and VICs.
• Use available omnichannel services to grow sales and provide excellent customer service.
• Work toward sales, KPI, and CRM targets, and participate in commercial activities and required training.
• Stay informed about the local trading environment and competitors’ activities.
• Maintain an impeccable store environment, back-of-house area, and personal grooming, and support colleagues and managers.
• Proactively inform the Store Manager or Assistant Store Manager of structural repairs needed to maintain a luxurious store environment.
• Follow store and back-of-house management guidelines and participate in inventories.
• Support after-sales clients and follow up to ensure high-quality after-sales service.
• Comply with established Richemont policies and standards.

Benefits

• Company-sponsored health, dental, drug, and vision programs.
• Life insurance and disability benefits.
• RRSP program with employer match.
• Paid time off.
• Maternity leave top-up program.
• Employee assistance program.
• Volunteer days off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed