Stylist

J.Crew • Costa Mesa, CA

22d • $18 - $22

About The Position

As a Stylist, you are a key brand ambassador who demonstrates personal style and enthusiasm for the product. You deliver outstanding customer service that builds genuine, loyal customer connections while helping drive store business and profitability. The role combines personalized styling and clienteling with sales goals, product expertise, and collaboration with the store team. You also help connect the store with its local community through appointments, events, and outreach.

Requirements

• Must be at least 18 years old.
• Previous experience in one-to-one clienteling.
• Ability to thrive in a results-driven environment.
• Passion for supporting the brand, customers, and teams.
• Up-to-date knowledge of fashion trends and industry developments.
• Teamwork, flexibility, and courtesy when executing tasks.
• Ability to innovate, champion new ideas, navigate uncertainty, and solve problems.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for product, and to lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Meet required sales per hour (SPH) and key performance indicator (KPI) goals in the incentive-based styling program.
• Serve as a brand ambassador and product expert, building incremental sales through wardrobing.
• Use in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
• Build lasting customer relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a high-quality styling experience in line with the service expectations in selling training.
• Stay knowledgeable about the store’s neighborhood, including local events, artists, influencers, and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about competitors, current trends, and local community interests.
• Share product feedback, insights, and ideas with the management team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed