Stylist

Ulta Beauty, Inc. • Mentor, OH

13d • Onsite

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The Stylist performs a range of hair and related services, works toward service sales and productivity goals, and contributes to store sales, guest loyalty, and shrink goals. The role builds guest relationships, supports store events and promotions, stays informed about industry trends and products, and follows service, safety, sanitation, and operational procedures. The position requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays. The work involves frequent mobility, standing for extended periods, lifting or moving up to 10 pounds, and frequent bending, reaching, and related movements.

Requirements

• Cosmetology license.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across these service categories.
• Proficiency using equipment and chemicals required for technical work.
• Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• Previous relevant salon experience is preferred.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Understand business drivers and identify opportunities for growth.
• Demonstrate products to guests to support sales and the guest experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate retail and service recommendations.
• Meet customer service and salon image standards, and serve walk-in guests in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support exceptional guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory training and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
• Follow established service protocols.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain operational standards and cleanliness in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets while providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed