Stylist

Ulta Beauty, Inc.•New Providence, NJ
•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. They deliver professional services with an emphasis on the guest’s total look and support the Experience Manager and Assistant Services Manager by contributing to performance, guest service, and compliance with operating procedures and standards. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. Stylist services may include hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable. The Stylist builds guest relationships, supports retail and service sales, maintains salon and store standards, follows safety and sanitation procedures, and participates in training and store events. The position requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays. Previous relevant salon experience is preferred.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using the equipment and chemicals needed to perform technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience.

Responsibilities

  • Perform hair and other applicable salon services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate product and service recommendations.
  • Meet customer service and salon image standards, and serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and keep the salon ready for guests.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
  • Complete other operational tasks as directed.
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