Stylist

Ulta Beauty, Inc.•Midvale, UT

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role provides quality professional services with an emphasis on each guest’s overall look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of hair and beauty services, develops guest relationships and clientele, and contributes to sales, productivity, guest loyalty, and store goals. The role also supports in-store events and promotions, follows service and safety standards, maintains salon and store operational standards, and attends required training and meetings.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to meet the role’s physical demands, including frequent mobility, standing for long periods, lifting or moving up to 10 pounds, and frequent bending, reaching, twisting, crouching, stooping, and kneeling.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Meet customer-service and salon image standards, and serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and applicable state board guidelines.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.
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