Stylist

Madewell • Walnut Creek, CA

16d • $18 - $22 • Onsite

About The Position

As a Stylist at Madewell, you serve as a key brand ambassador and product expert, delivering outstanding customer service and building genuine, loyal customer connections. You help customers express their authentic style while contributing to store business and profitability. The role focuses on personalized styling, clienteling, product expertise, and achieving sales and performance goals.

Requirements

• Be at least 18 years old.
• Have previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Passionately support the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while executing tasks.
• Show initiative in championing new ideas and demonstrate problem-solving skills when navigating uncertainty.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Meet required sales per hour (SPH) and key performance indicator (KPI) goals in the incentive-based styling program.
• Represent the brand and build incremental sales through product expertise and wardrobing.
• Use in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
• Build meaningful, lasting customer relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a high-quality styling experience consistent with the service expectations in selling training.
• Stay familiar with the store’s neighborhood, including local events, artists, influencers, and style-makers.
• Identify and host customer appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about competitors, current trends, and local community interests.
• Share product feedback, insights, and ideas with the management team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed