Stylist

Ulta Beauty, Inc.•Hopkinsville, KY

4d•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales, productivity, guest service, and compliance with operating procedures. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, builds guest relationships and clientele, recommends and sells products and services, and contributes to store sales and guest loyalty goals. The Stylist also supports in-store events and promotions, maintains professional and operational standards, follows safety and sanitation requirements, and completes mandatory training and other assigned duties.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear piercing services, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals required for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and applicable beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and relevant retail and service recommendations.
Meet customer service and salon image standards, and serve walk-in guests and other guests in a timely, efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Know and follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection control, and state board requirements before, during, and after services.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas, including the salon and other specified areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.