Stylist

Ulta Beauty, Inc.•Mandeville, LA

22d•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, then delivers quality professional services focused on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services and helps achieve service and sales goals while contributing to guest loyalty and the store’s retail and service performance. The position also involves building guest relationships, maintaining salon standards, following safety and sanitation practices, and supporting store operations. A cosmetology license is required; previous relevant salon experience is preferred. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
Proficiency in using the equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store goals for retail and service sales, guest loyalty, credit, and retail shrink.
Demonstrate understanding of business drivers and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and suitable retail and service recommendations.
Meet customer-service and salon image standards and serve walk-in guests promptly and efficiently.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend required trainings and meetings for professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and applicable state board guidelines before, during, and after services.
Follow service protocols to deliver a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.