Stylist

Ulta Beauty, Inc.•Dalton, GA

About The Position

The Stylist engages with guests to understand their hair care needs, recommend products and services, and deliver professional services with a focus on the guest’s overall look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, and contributes to store sales and guest loyalty goals. The position also involves maintaining salon and store standards, following safety and sanitation requirements, and staying informed about beauty-industry products, trends, and services. A cosmetology license is required; previous relevant salon experience is preferred.

Requirements

  • Cosmetology license.
  • Proficiency with the salon techniques and services listed in the posting, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate product and service recommendations.
  • Meet customer-service and salon-image standards, and serve walk-in guests in a timely, efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory training and meetings for ongoing professional development.
  • Follow company policies, procedures, standards, safety and sanitation requirements, infection-control procedures, and state board guidelines.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
  • Complete other operational tasks as directed.
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