Stylist

Madewell•Seattle, WA
•$21 - $24•Onsite

About The Position

As a Stylist at Madewell, you serve as a key brand ambassador, bringing personal style and product knowledge to customer interactions. You deliver outstanding service that builds genuine, loyal customer connections while helping drive store business and profitability. The role combines personalized styling and clienteling with sales goals, community engagement, and sharing product insights with the management team.

Requirements

  • Must be at least 18 years old.
  • Previous experience in one-to-one clienteling.
  • Ability to thrive in a results-driven environment.
  • Passion for supporting the brand, customers, and teams.
  • Stay current with fashion trends and industry developments.
  • Teamwork, flexibility, and courtesy when executing tasks.
  • Ability to champion new ideas and navigate uncertainty with strong problem-solving skills.
  • Scheduling flexibility, including nights, weekends, and holidays.
  • Ability to bend, reach, and stretch for product, and to lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Meet required sales per hour (SPH) and key performance indicator (KPI) goals in the incentive-based styling program.
  • Represent the brand as a product expert and build incremental sales through wardrobing.
  • Use in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
  • Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
  • Deliver a high-quality styling experience in line with the service expectations in selling training.
  • Learn about the store’s neighborhood, including local events, artists, influencers, and style-makers.
  • Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
  • Stay informed about competitors, current trends, and local community interests.
  • Share product feedback, insights, and ideas with the management team.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
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