Stylist

Ulta Beauty, Inc.•Ashland, KY
•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs a variety of salon and beauty services, builds guest relationships and clientele, recommends and sells products and services, and supports store sales, events, and operational standards. The position follows safety, sanitation, infection-control, and state board guidelines. A cosmetology license is required; previous relevant salon experience is preferred.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear-piercing services, or aptitude to develop skills in these service categories.
  • Proficiency using the equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair and other applicable services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
  • Maintain high standards of customer service and salon image; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and state board guidelines before, during, and after services.
  • Follow established service protocols.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and other assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets and follow loss-prevention practices.
  • Complete other operational tasks as directed.
  • Work a flexible schedule that includes days, evenings, weekends, and holidays.
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