Stylist

Ulta Beauty, Inc.•Beaverton, OR

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. It requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, develops guest relationships and clientele, recommends and sells products and services, and contributes to store sales and guest-loyalty goals. The role also supports in-store events and promotions, maintains professional and operational standards, follows safety and sanitation requirements, and participates in required training and meetings. Applicants must hold a cosmetology license; previous relevant salon experience is preferred.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
  • Proficiency in using equipment and chemicals required for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience.

Responsibilities

  • Perform hair services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Meet customer-service and salon-image standards; serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings.
  • Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Follow service protocols and use booking and clientele systems to arrange return services and event appointments.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and other assigned areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.
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