Stylist

Ulta Beauty, Inc.•Valdosta, GA

25d

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, then delivers professional services focused on each guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, strong guest service, and an aptitude for learning and communicating product knowledge. The Stylist performs salon services, builds guest relationships and clientele, demonstrates and sells products, and supports store and salon goals. The position also requires following safety and sanitation practices, state board guidelines, company procedures, and salon and store standards. Work schedules are flexible and may include days, evenings, weekends, and holidays. The role involves frequent mobility, standing for extended periods, lifting or moving up to 10 pounds, and frequent bending and other physical movements.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to perform the physical activities described for the role, including frequent mobility, standing for long periods, lifting or moving up to 10 pounds, and frequent bending, reaching, twisting, kneeling, stooping, and crouching.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; also provide makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Understand business drivers and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
Maintain prompt, regular attendance.
Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
Maintain high customer-service and salon-image standards and serve walk-in guests in a timely, efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Know and comply with Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and state board guidelines before, during, and after services.
Follow service protocols for a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain operational standards and cleanliness in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets and provide exceptional guest service.
Complete other operational tasks as directed.