Stylist

Ulta Beauty, Inc.•Gulfport, MS

22d

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon services, develops guest relationships and clientele, contributes to service and retail sales goals, and supports in-store events and promotions. The role also maintains salon and store standards, follows service and safety procedures, and participates in required training. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as frequent mobility and prolonged standing during shifts.

Requirements

Cosmetology license.
Proficiency with the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency in using the equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to meet the physical demands of the role, including frequent mobility, continuous lifting or moving of up to 10 pounds, frequent stooping, kneeling, bending, reaching, twisting, and crouching, prolonged standing, and frequent or continuous coordination and manipulation of objects.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; provide makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and suitable retail and service recommendations.
Meet customer-service and salon-image standards; serve walk-in guests promptly and efficiently.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, standards, safety, sanitation, infection-control procedures, and applicable state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention best practices; protect company assets through exceptional guest service.
Complete other operational tasks as directed.