Stylist

Ulta Beauty, Inc.•Lufkin, TX
•Onsite

About The Position

The Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services and contributes to service and retail sales, guest loyalty, and store goals. They build guest relationships, maintain salon standards, stay informed about beauty trends, and follow service, safety, sanitation, and operational procedures. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as frequent mobility and the ability to stand for long periods.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain customer relationships and clientele.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • Ability to stand for long periods during a shift.
  • Ability to lift and/or move up to 10 lbs. during a shift.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; provide makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals, and contribute to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate understanding of business drivers and identify opportunities for growth.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Consult with guests and make appropriate retail and service recommendations to build guest relationships.
  • Maintain customer service and salon image standards, and serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for professional development.
  • Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
  • Follow safety, sanitation, infection control, and established service protocols.
  • Use booking and clientele systems to book return services and event appointments.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss prevention practices to protect company assets.
  • Complete other operational tasks as directed.
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