Stylist

Ulta Beauty, Inc.•Goldsboro, NC

22d

About The Position

The Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on each guest’s total look. The Stylist supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance standards. Success in the position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, develops guest relationships and clientele, supports sales and store goals, and contributes to a consistent, safe, and exceptional guest experience. The position also requires staying current with industry trends and products, attending required training, following company and state-board standards, and maintaining salon and store operational standards.

Requirements

Cosmetology license.
Proficiency with the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed to perform technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals while contributing to store retail and service sales, guest loyalty, credit, and retail-shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Perform product demonstrations to support sales and the guest-service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Meet customer-service and salon-image standards, and serve walk-in guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, standards, and applicable safety, sanitation, infection-control, and state-board requirements.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.