Stylist

Ulta Beauty, Inc.•Bullhead City, AZ

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on each guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable. The Stylist works toward service sales and productivity goals, builds guest relationships and clientele, supports store events and promotions, and helps maintain operational, safety, sanitation, and service standards. The role requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and other beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits during work time.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Maintain high standards of customer service and salon image.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to collaborate on guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Follow established service protocols to deliver a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.