Stylist

Ulta Beauty, Inc.•Prosper, TX

24d

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional salon services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures. The position calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, supports sales and store goals, and helps maintain salon and store standards. They follow service, safety, sanitation, infection-control, and operational procedures, and attend required trainings and meetings. Previous relevant salon experience is preferred.

Requirements

Cosmetology license.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency with equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
Meet or exceed the stated average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail-shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time and understand their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and relevant retail and service recommendations.
Meet customer-service and salon-image standards and serve walk-in guests efficiently.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
Follow established service protocols and use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the dress code and loss-prevention practices, protect company assets, and perform other operational tasks as directed.