Stylist

Ulta Beauty, Inc.•Acworth, GA

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional salon services focused on each guest’s total look, while supporting the Experience Manager and Assistant Services Manager through service sales, productivity, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist provides a range of salon and beauty services, builds guest relationships and clientele, supports retail and service goals, and helps maintain salon and store standards. The role also requires following safety, sanitation, infection-control, and state-board guidelines, attending required training, and working a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
  • Proficiency using the equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including relevant ingredients and benefits.
  • Develop guest relationships through consultations and suitable product and service recommendations.
  • Provide timely and efficient service to all guests, including walk-ins, while maintaining customer-service and salon-image standards.
  • Partner with skin therapists and the retail team to deliver a well-rounded guest experience.
  • Build professional relationships with peers and brand partners and promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, service protocols, safety and sanitation practices, infection-control procedures, and state-board guidelines.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the dress code, loss-prevention practices, and other operational directions.
  • Maintain prompt, regular attendance.
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