Stylist
About The Position
The Stylist engages with guests, consults on hair-care needs, and recommends products and services. The role delivers professional services focused on each guest’s total look and supports the Experience Manager and Assistant Services Manager in performance, guest service, operating procedures, and compliance. The position calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, recommends and sells products, and contributes to service and retail sales goals. The role also supports store events and promotions, follows safety and sanitation procedures and state-board guidelines, maintains salon and store standards, and adheres to company policies and dress code. A cosmetology license is required; previous relevant salon experience is preferred.
Requirements
- Cosmetology license.
- Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
- Proficiency using equipment and chemicals required for technical work.
- Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain customer relationships and clientele.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Nice To Haves
- Previous relevant salon experience is preferred.
Responsibilities
- Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
- Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals, and contribute to store retail and service sales, guest loyalty, and shrink goals.
- Demonstrate business awareness and identify opportunities for growth.
- Demonstrate products to guests and recommend appropriate retail products and services.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, services, ingredients, and benefits during work time.
- Maintain prompt and regular attendance.
- Consult with guests, build relationships, and make appropriate retail and service recommendations.
- Provide timely and efficient service to all guests, including walk-ins, and uphold customer-service and salon-image standards.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to support exceptional guest service.
- Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
- Attend required trainings and meetings for ongoing professional development.
- Follow company policies, procedures, standards, safety and sanitation procedures, infection-control procedures, and state-board guidelines.
- Follow service protocols and use booking and clientele systems to schedule return visits and events.
- Communicate supply needs to the Experience Manager and maintain guest readiness.
- Maintain cleanliness and operational standards in the salon and assigned store areas.
- Follow the company dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
